Learn More about - Remote Support
When you or family run into problems with a computer, the general consensus is to take it into the computer shop for a repair. What if we told you, this didn’t have to happen? What if there was some magical way that you could get help from a computer tech without unplugging your computer? Well, here it is. We can fix most computer problems without you unplugging your computer! How? You ask... Remote access... Ballan Computers can now login to your computer with your permission (and password to protect you) to assist with computer issues.
What do you need?
- Computer will need to be on the Internet.
- Computer will need to have Team Viewer installed (we can walk you through that)
- You will need to give us the user ID and Password once installed.
The great thing about Team Viewer is that you can sit back and relax, while our experts take over and resolve your issues. We can do so many things via Team Viewer, that a site visit or packing up the computer may not be required.
So there you have it. An easy way for a Computer Problem to become yesterdays problem. Resolving computer issues such as viruses, malware, and even hard drive failure from a remote location by a Ballan Computers Specialist minimises computer repair time and allows you to get back to your day to day tasks sooner.
Remote Support is becoming increasingly a popular service. Having Issues with your computer? Give us a call and see this wonderful software in action today! 03 5368 2611.